Hi Shaun, we are sorry to hear you were unhappy with your order you placed with us. We wish you would have reached out to us to help clarify any details. Our number 1 top priority is customer satisfaction, our number 2 priority is making sure every product we carry is authentic.

We employ an entire authentication team that are responsible for unpacking every stock order we get and scrutinize every box. In addition to that, the vet every distributor we do business with, first making sure they are a verified licensed distributor and ordering a series of items, verifying there are no discrepancies with the supply chain before any product purchased from them becomes available for our customers to purchase. We pride ourselves with protecting our customers, and see the expense of having an authentication team is well worth it - both for us and our customers.

In saying all of that we went ahead and re-reviewed the exact fragrance, lot number, details and which one of our experts reviewed and stocked the box you purchased. This was a discontinued fragrance from Creed in Tester bottle format. Creed is a brand that has been known to have variations in their formulas based on them contracting different manufacturers to fill different product batches, this is why there is variations people note in their popular Aventus fragrance line. In addition to that even though we keep our stock in a climate controlled warehouse to prevent temperature fluctionations from affecting our stock negatively, discontinued fragrances can become weaker or stronger depending on the amount of time they sit on the shelf, in the warehouse, and in transit.

We hope that we can do something for your discontent with your order, we value all of our customers and want them to be happy with their product's purchased from us. We hope to get another chance to serve you and reassure you and others we carry current, quality, authentic products as well as rare, discontinued and hard to find fragrances.

We hope you will reach out to our customer support team so that they could offer a discount on a future order to have another shot at leaving you satisfied with a product purchased from us.